# No answer?

In this guide, we will help you check the seller's status.

After that it will be easy for you to distinguish whether the seller is there or not

{% hint style="success" %}
To do this, go to the official page of the seller [**HAYTA** ](https://plati.market/seller/hayta/1074943/)
{% endhint %}

## ONLINE status (online)

As we can see from the image below ⬇️ the seller's status on the site is now **ONLINE** and we can quickly contact him, using the "**Ask a question**" button

<figure><img src="https://i.imgur.com/1Bde0Nv.png" alt=""><figcaption><p>HAYTA's official page on it is ONLINE</p></figcaption></figure>

After pressing the "**Ask a question**" button, the chat room opens, see the images above ⬇️

<figure><img src="https://i.imgur.com/PIQdmOv.png" alt=""><figcaption><p>Chat with a HAYTA salesperson when he is ONLINE (online)</p></figcaption></figure>

In this chat we see a welcome automatically generated message from which it is clear that the seller is in place and will respond to you shortly.

## Afterword

{% hint style="info" %}
Please, if suddenly the seller does not get in touch or you're waiting a long time, check his status is not too lazy to press a couple of buttons to see if he is online or not.
{% endhint %}

{% hint style="warning" %}
This text in the welcome messages is set by the seller and therefore is subject to change, so don't be lazy to check and you will always be up to date.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://hayta.gitbook.io/hayta-wiki-en/other/status.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.